In recent years, training inquiries have surged, showing that individuals and organizations are taking training seriously. Every training need requires resources—commitment from the individual, their employers, and the chosen training provider. We must also address the cost factor rationally. If we decide to proceed with the training, we must not overlook the always important question of “Training Effectiveness.”
As a training provider, QCTS frequently conducts pre-course skills evaluations to establish baselines and uses surveys to understand participant needs. During training, we use informal questions, tests, and quizzes to gauge learning progress. After completing the training, the student must engage with the learning materials and ensure they spend adequate time and effort to retain and build on what they learned. The participant’s sponsor should also take a measure responsibility for the training effectiveness process.
Here are several ways to proceed which promote training effectiveness:
- Generate on-the-job activities as part of the training program and refine them upon completion. Complete these activities within the allocated time using relevant performance metrics.
- Use QCTS class report card data to better understand engagement and satisfaction during training. Address any issues to improve satisfaction.
- Engage with QCTS instructors to follow up on lingering questions after training. Work with an internal mentor to build on skills and return for additional training.
Training effectiveness is a key element of any Quality Management System (QMS) your company is registered for or compliant with. Following these steps will show auditors that the company is committed to a Learn, Lead, and Excel path for its employees.