This course has multiple delivery options to fit our customers’ individual needs. Click the tabs below for more information on each option.
Our Online Self-Paced courses are available on your own schedule 24/7 during your e-learning subscription.
This course is intended for those interested in satisfying the customer and learning the meaning of satisfaction ratings.
The course consists of a series of lessons, illustrations, diagrams, examples, supplemental handout information, interactive exercises and quizzes. A handy desk reference containing all of the text information from the course is included as a printable pdf file.
Subscription Length: 180 days
Estimated Number of Student Hours: 9 hours
Continuing Education Credits (CEUs): 0.9
This class license is sold on a single user basis. Within two business days from registration, each registrant will be emailed a unique username and password to access the course material through our secure online training portal. Successful completion of the course will result in a certificate for course contact hours.
Need to purchase multiple seats for Online Self-Paced courses?
Please contact us for multiple-seat discount options before making your purchase.
Currently scheduled classes are shown below. If no classes are displayed, please contact QCTS for other options.