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Root Cause Analysis (RCA) with CAPA
This highly effective Root Cause Analysis with CAPA workshop instills the basics on how to use a simple, yet proven approach to correcting and ¬¬–preventing problems or nonconformities that exist anywhere in the organization.
Course Delivery: In-Person Training, Virtual Live Training, Online Self-Paced, Training for Teams
This course has multiple delivery options to fit our customers’ individual needs. Click the tabs below for more information on each option.
In-Person Training
Virtual Live Training
Online Self-Paced
Training for Teams
Reviews
In-Person Training
In-Person Training consists of public classes conducted by one of our subject matter experts at one of our designated locations in one or more consecutive days.
Target Audience
All levels looking for a closed-loop, continuous improvement process geared to both correcting past problems and preventing future problems in the organization. Those who want to understand the use and intent of this mandated process for regulated industries as a part of compliance to their industry standards.
Course Objectives
- Driving improvement through Continuous Improvement, Risk Assessment (formerly Preventative Action), and problem solving.
- Key components to helping organizations understand how to achieve results that “stay” in place.
- Orientation to ISO9001:2015 for both those learning about this baseline business standard (and its approach to continuous improvement, management focus, and customer satisfaction) and for those in industries regulated by the standard or one of its derivatives.
Agenda
We discuss the philosophy, problem solving approaches, continuous improvement and more. This training can help lead to establishing procedures that satisfy quality management requirements for establishing a system for corrective action.
- Lean and Quality
- Philosophy
- Total Quality Management
- Crosby’s Steps to Quality Improvement
- Deming’s 14 Point Plan
- Corrective Action Process
- Preventative Action Process
- Difference between CA and PA
- ISO 9001:2015 CAPA and Improvement Requirements and Implementation
- Problem Solving Approach Overview (for an in-depth study on these topics, see our Problem Solving workshop)
- Fishbone Diagram, Pareto Chart, Check Sheets, Control and Attribute Charts, Flowcharts, Histograms, Scatter Diagrams, Benchmarking
- Design of Experiments
- FMEAs
- Teams
- Continuous Improvement
- Root Cause Analysis
- Importance of Finding Root Cause
- Benefits of Eliminating the Root Cause
- Finding the Root Cause
- What does a good RCA look like?
- Root Cause and CAPA
- 5 Why’s
- RCA Examples
- Cost of Poor Quality Overview
Benefits
What are some of the wasted steps or unneeded processes or errors that contribute to excessive and unnecessary expenses, or costs? Analysis of these costs is essential in identifying the financial benefits gained from your improvement efforts. This analysis also helps to prioritize just where you need to exert your effort to get the most return for your investment of time or resources.
Training Time: 8 hours
Continuing Education Credits (CEUs): .8
Virtual Live Training
Our Virtual Live Training classes are conducted through an online platform by one of our subject matter experts in one or more sessions.
Target Audience
All levels looking for a closed-loop, continuous improvement process geared to both correcting past problems and preventing future problems in the organization. Those who want to understand the use and intent of this mandated process for regulated industries as a part of compliance to their industry standards.
Course Objectives
- Driving improvement through Continuous Improvement, Risk Assessment (formerly Preventative Action), and problem solving.
- Key components to helping organizations understand how to achieve results that “stay” in place.
- Orientation to ISO9001:2015 for both those learning about this baseline business standard (and its approach to continuous improvement, management focus, and customer satisfaction) and for those in industries regulated by the standard or one of its derivatives.
Agenda
We discuss the philosophy, problem solving approaches, continuous improvement and more. This training can help lead to establishing procedures that satisfy quality management requirements for establishing a system for corrective action.
- Lean and Quality
- Philosophy
- Total Quality Management
- Crosby’s Steps to Quality Improvement
- Deming’s 14 Point Plan
- Corrective Action Process
- Preventative Action Process
- Difference between CA and PA
- ISO 9001:2015 CAPA and Improvement Requirements and Implementation
- Problem Solving Approach Overview (for an in-depth study on these topics, see our Problem Solving workshop)
- Fishbone Diagram, Pareto Chart, Check Sheets, Control and Attribute Charts, Flowcharts, Histograms, Scatter Diagrams, Benchmarking
- Design of Experiments
- FMEAs
- Teams
- Continuous Improvement
- Root Cause Analysis
- Importance of Finding Root Cause
- Benefits of Eliminating the Root Cause
- Finding the Root Cause
- What does a good RCA look like?
- Root Cause and CAPA
- 5 Why’s
- RCA Examples
- Cost of Poor Quality Overview
Benefits
What are some of the wasted steps or unneeded processes or errors that contribute to excessive and unnecessary expenses, or costs? Analysis of these costs is essential in identifying the financial benefits gained from your improvement efforts. This analysis also helps to prioritize just where you need to exert your effort to get the most return for your investment of time or resources.
Training Time: 8 hours
Continuing Education Credits (CEUs): .8
Online Self-Paced
Our Online Self-Paced courses are available on your own schedule 24/7 during your e-learning subscription.
Course Summary
Solve problems by eliminating causes.
This course is designed to be a step-by-step, self-paced guided process for identifying root causes of problems. This course will enable participants to solve problems (e.g. by eliminating their causes). The course provides a ten-point methodology from problem definition to implementation of system-wide solutions. Root cause analysis works because it eliminates the causes of problems, so they do not recur.
The students are provided with many organizational tools to analyze systems to identify the root causes of problems. The course is intended for the person or team members in an organization interested in or tasked with solving problems and finding root causes. The step-by-step project results in tangible deliverables yet is fun and productive, too.
The Root Cause Analysis (RCA) course consists of a series of lessons, illustrations, diagrams, examples, supplemental handout information, forms, interactive exercises, and quizzes. Included is a printable desk reference with all the course text information.
Course Objectives
Upon completion of this course, you will be able to:
- Enhance problem-solving effectiveness using a model for in-depth analysis of problem situations
- Differentiate between analytical and creative thinking
- Determine problem solutions using root cause analysis
- Provide problem-solving support in situations where one is not an expert in the process or technology involved
- Expand their range of tools available for analysis of problem situations
Technical Requirements
- Intel Pentium processor/compatible
- 800×600 resolution color monitor
- 1 GB of RAM recommended
- Access to the internet, high speed preferred but not required
- A browser such as Google Chrome, Internet Explorer, or Mozilla Firefox
- Acrobat Reader
- Java script
Subscription Length: 180 days
Estimated Number of Student Hours: 14 hours
Continuing Education Credits (CEUs): 1.4
This class license is sold on a single user basis. Within two business days from registration, each registrant will be emailed a unique username and password to access the course material through our secure online training portal. Successful completion of the course will result in a certificate for course contact hours.
Need to purchase multiple seats for Online Self-Paced courses?
Please contact us for multiple-seat discount options before making your purchase.
Training for Teams
Training for Teams provides training for your group of employees in either a virtual live setting, or in-person at your facility. Connect with us to customize any of our standard courses to fit your specific need.
Reviews
Here’s what students have had to say about this training:
“It was as very detailed; I have a great understanding on how to find root cause.” – Loren, California
“Very good experience! In order to solve our problems, we need to work as a team to analyze the situation and determine the root cause(s).” – Chelsea, Minnesota
“This course is one that will make you more of a value asset to your employer.” – Oluwafisayo, Texas
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