Course Summary

The literature on contemporary management contains many case studies and models demonstrating various improvement methodologies related to leadership and team success. While there are variations in the specific methodologies, there are some common themes:

• A formal structure is necessary
• All the models involve people, the human capital of the organization

The “Paradigm for Performance Improvement” program aims to help participants:

• Transition from a management focus to a leadership focus
• Become proficient in supporting their team members’ understanding of basic improvement tools
• Learn the importance of unbiased and consistent data gathering for further analysis

The program includes in-class workshops that emphasize the basics of team facilitation. A primary learning outcome is recognizing team accomplishments and effective team facilitation, aligned to a common organization-related objective requiring data analysis.

In summary, a management training program focused on developing leadership skills, team facilitation, and data-driven improvement methodologies – all centered around effectively leveraging the human capital within organizations.

Target Audience

• Directors or general managers tasked with business operations decision-making
• Department managers who desire to advance their careers from manager to leader
• Leaders at all levels of an organization who desire to transform a company to organizational excellence in Industry 4.0

Course Objectives