ISO 9001:2015 Internal Auditor (Process-Based)

  • Delivery Option: On-Site Only
  • Subject Category: Auditing
  • Number of Days: 2

Course Summary

This course will help you to provide critical knowledge for your management staff as you gain valuable insight into the ISO 9001:2015 audit requirements. Gain knowledge to help manage a successful ISO 9001:2015 implementation project and learn to conduct an audit against the newly published ISO 19011 Audit Standard.

Target Audience

Quality Assurance Managers, ISO Project Managers, and ISO Team Members

Course Objectives

  • How to match a quality management system to the ISO 9001:2015 standard
  • How to set up a good audit program
  • How to select the best audit team
  • How to audit effectively
  • How to improve communication skills during audit presentations
  • How to construct audit checklists
  • How to report findings and evaluations
  • How to develop and implement Corrective Action programs
  • How to launch Continuous Improvement
  • …more.

Agenda

Included in the daily work are 16 activities along with two audits to practice concepts, apply terminology and definitions, and utilization of checklists.
  • Audit Introduction/Course Objectives
  • Terms and Definitions Purpose and Timeline Introduction to ISO Standard Case Studies
  • Understanding Documentation Introduction to Auditing
  • Designing an Audit System for Success
  • Introduction to the Mechanics of Auditing
  • Preparation Phase of an Audit Department Self Assessment
  • Department Self Assessment
  • Checklist Development
  • Interview Techniques
  • Opening Meeting
  • Perform Departmental Audits
  • Prepare Closing Meeting/Present Findings
  • Audit Report Writing
  • Corrective Action Systems
  • Perform Second Department Audit
  • Prepare Closing Meeting/Present Findings
  • Course Review and Evaluation