This course has multiple delivery options to fit our customers’ individual needs. Click the tabs below for more information on each option.
In-Person Training consists of public classes conducted by one of our subject matter experts at one of our designated locations in one or more consecutive days.
Course Objectives
Agenda
- Leadership
- Organizational structures and culture
- Leadership challenges
- Teams and team processes
- ASQ Code of Ethics
- Strategic Plan Development and Deployment
- Strategic planning models
- Business environmental analysis
- Strategic plan deployment
- Management Elements and Methods
- Management skills and abilities
- Communication skills and abilities
- Project management
- Quality system
- Quality models and theories
- Quality Management Tools
- Problem-solving tools
- Process management
- Measurement: assessment and metrics
- Customer-Focused Organizations
- Customer identification and segmentation
- Customer relationship management
- Supply Chain Management
- Supplier selection
- Supplier communications
- Supplier performance
- Supplier improvement
- Supplier certification, partnerships and alliances
- Supplier logistics
- Training and Development
- Training plans
- Needs analysis
- Training materials/curriculum development and delivery
- Training effectiveness and evaluation
You will need to register with your local ASQ Section to sit for the semi-yearly exam. Exam applications are obtained through ASQ and must be completed and approved by the date set by ASQ. The application is not available through QC Training Services, Inc. and the associated costs of the application process are not included in this program.
Materials
Training Time: 24 hours
Continuing Education Credits (CEUs): 2.4
Our Virtual Live Training classes are conducted through an online platform by one of our subject matter experts in one or more sessions.
Course Objectives
Agenda
- Leadership
- Organizational structures and culture
- Leadership challenges
- Teams and team processes
- ASQ Code of Ethics
- Strategic Plan Development and Deployment
- Strategic planning models
- Business environmental analysis
- Strategic plan deployment
- Management Elements and Methods
- Management skills and abilities
- Communication skills and abilities
- Project management
- Quality system
- Quality models and theories
- Quality Management Tools
- Problem-solving tools
- Process management
- Measurement: assessment and metrics
- Customer-Focused Organizations
- Customer identification and segmentation
- Customer relationship management
- Supply Chain Management
- Supplier selection
- Supplier communications
- Supplier performance
- Supplier improvement
- Supplier certification, partnerships and alliances
- Supplier logistics
- Training and Development
- Training plans
- Needs analysis
- Training materials/curriculum development and delivery
- Training effectiveness and evaluation
You will need to register with your local ASQ Section to sit for the semi-yearly exam. Exam applications are obtained through ASQ and must be completed and approved by the date set by ASQ. The application is not available through QC Training Services, Inc. and the associated costs of the application process are not included in this program.
Materials
Training Time: 24 hours
Continuing Education Credits (CEUs): 2.4
COURSE INSTRUCTOR
Professional Certifications: CQIA, CMQ/OE, CSSBB, CQE
Milt Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Doinguez Hills, Carson, CA. He has taught classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, University of California Riverside, INSEEC University Paris, and University of Redlands. As an international speaker and past chair of ASQ Quality Management Division, Dr. Krivokuca has conducted numerous ASQ certification training classes (CMQ/OE, CQE, CQA, CSSBB, CSSGB, CQI, CQT, CCT, and CQIA). He has assisted nearly 1,000 ASQ certification seeking students and attained a nearly 90% pass rate for the candidates attending his classes. He was also a contributing author and subject matter expert for the content contained in the 4th edition of the CMQ/OE Handbook
Training for Teams provides training for your group of employees in either a virtual live setting, or in-person at your facility. Connect with us to customize any of our standard courses to fit your specific need.
Here’s what students have had to say about this training:
“The class was thought provoking and informative. It inspired me to bring ideas/improvements to our facility.” – Sean, South Carolina
“I feel prepared for the test.” – Dale, South Carolina
“I would like to thank QC Training Services for assisting our quality team in preparation for ASQ certification. We had 5 team members take the ASQ CMQ/OE exam and the result was 100% pass rate. We look forward to working with them on future projects.” – Chris, Sr. Corporate Quality Engineer, South Carolina
Currently scheduled classes are shown below. If no classes are displayed, please contact QCTS for other options.