Course Summary
This course meets the Customer-Specific Requirements of Daimler-Chrysler, GM and Ford for Internal Quality Auditors.
Target Audience
This course has been specifically designed to meet the needs of the automotive industry. Those responsible for conducting or participating in internal audits for ISO 9001:2015/IATF 16949 or other Management System Standard. Those who must perform audits to ISO 9001:2015/IATF 16949 and customer specific requirements for the automotive industry. Any employees or associates acting as an internal audit team member, Quality Assurance Managers, Quality Assurance professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an understanding of the ISO/ISO 9001:2015/IATF 16949 Audit Process.
Course Objectives
This course will help you:
- Interpret the requirements and terminology of the ISO 9001:2015/IATF 16949 series in a Auto Industry setting plus:
- Advanced Product Quality Planning and Control Plan (APQP)
- Statistical Process Control (SPC)
- Production Part Approval Process (PPAP)
- Potential Failure Mode Analysis (FMEA)
- Measurement Systems Analysis (MSA)
- IATF Guidance to IATF 16949
- Quality System Assessment Checklist
- Automotive Certification Scheme for IATF 16949
- Understand how to audit using the process approach
- Ask audit questions that get results
- Identify and document nonconformities
- Audit to the ISO 9001:2015/IATF 16949 Quality Management Systems
- Qualify additional staff to conduct internal audits
- Provide critical knowledge for your management staff
- Gain insight into the ISO 9001:2015/IATF 16949 audit requirements to augment/sustain your existing program
- Gain knowledge to help manage a successful ISO 9001:2015/IATF 16949 implementation project
- Provide professional credentials to your internal auditors
- Conduct an audit against the newly published ISO 19011 Audit Standard
- Provide critical knowledge for your staff and management
Agenda
Day One
- Terminology and definitions
- Background, History and Rationale for Quality Assurance
- Introduction to the ISO family of documents
- Analysis of the Contents of ISO 9001:2015/IATF 16949 plus
- Audit to ISO/IATF 16949 (Audit #1)
- Process Approach Overview
- Audits and Audit Findings
- Exemplar Global and ANAB
- Auditor Qualifications
Day Two
- Roles and Responsibilities During Audits
- Evaluation of Procedures and Documents (Activity #2)
- The Audit Checklist
- Writing Good Audit Checklists (Activity #3)
- Preparation for and Audit (Activity #4)
- Conducting an Audit (Audit #2)
- Compiling Audit Findings (Activity #6)
- Documentation in the Management System
- Planning and Conducting Audits
- Applicability of Clauses
- Corrective Actions
Day Three
- Audit Demonstrations and Critique (Activity #7)
- Preparing for Audit #3 (Activity #8)
- Conducting Audit (Audit #3)
- The Closing Meeting and Audit Report
- Preparation to Present Audit Results (Activity #10)
- Report Presentations (Activity #11)
Review & EXAM
This course is certified in the Exemplar Global Certification Program, and meets the training portion of the requirements for certification of individual Quality Management System Internal Auditors.