Process Driven Comprehensive Auditing

  • Delivery Option: Public & On-Site
  • Subject Category: Auditing
  • Cost: $795
  • Number of Days: 2

Course Summary

Process Driven Comprehensive Auditing (ASQ Press) utilizes the tools and techniques developed by the inventor of this new method to rapidly and effectively perform true process-based internal audits.


“Training is valuable for both experienced and non-experienced associates. It nails benefits to audits and how to do them.” – Ryan, OH

“Great teaching! Enlightening on an issue that we have been facing for years.” – Jon, OH


Target Audience

Novice internal auditors and/or experienced auditors in search of a direct approach to implementing process auditing.

Course Objectives

Based on Shewhart’s “PDCA Cycle,” the class examines commonalities between components of a classic process and the Plan, Do, Check and Act elements of the ISO 9001:2008 standard. The student is guided through process theory and specifics to develop a firm understanding of why audits are valuable tools for top management as input to decision making, resource allocation and return on investment. The focus on PDCA within working processes remains centermost as students learn how to use the standard for reference instead of direction as auditors. The result is a new level of relevance and depth, moving sharply away from traditional compliance auditing to a valuable addition to top management’s toolbox.


  • Day One
    • Understanding the Process Approach
    • Differentiating between Compliance and Process Auditing
    • The 5 Components of a Classic Process
    • Identification of the Vertical and Horizontal forces within all Processes
    • Walter Shewhart and W. Edwards Deming’s PDCA Cycle
    • Using PDCA in everyday life
    • In-depth Study of Plan, Do, Check and Act:
      • Risk and other Motivations
      • Planning as the “First Creation”
      • The need to Check as Planned
      • PDCA as an “Improvement Engine”
    • How to combine PDCA and the Process Approach
    • Identifying PDCA in ISO 9001:2000
    • Use of the PDCA Guide and the Audit Master (2 new auditing tools)
    • Determine day two audit subject (class decision)
  • Day Two
    • Developing the Audit Plan ù The Bench Audit
    • Research: Prior Non-conformance, Corrective and Preventive Action, previous audits and relevant internal documentation
    • Mapping the auditor’s journey
    • Conducting the audit (preferably at a participant’s location)
    • Post audit report writing  The ABC’s of effective Audit Reports
    • Delivering the audit report The Closing Meeting
    • Developing an Effective Audit Schedule
      • Top Management Involvement
      • Maximized value per audit dollar expense

There are no classes scheduled at this time.

Please call the Training Coordinator at 952-746-5725 for alternative options.