Understanding ISO/IEC 17025:2017 for Testing & Calibration Laboratories

  • Delivery Option: Public & On-Site
  • Subject Category: Technical
  • Cost: $1110
  • Number of Days: 2 days

Course Summary

This course is a comprehensive review of the philosophies and requirements of ISO/IEC 17025:2017.  The participant will gain an understanding of conformity assessment using the risks and opportunities-based approach.

Reference:  A copy of both the official 17025:2017 ISO/IEC standard and the ISO 19011:2018 standard will be provided.

Exercises will focus on requirements in the standard and the techniques in the guidance document.


Target Audience

This course is intended for laboratory personnel responsible for the daily implementation of an ISO/IEC 17025 conformant management system.


None Required. Familiarity with ISO/IEC 17025:2005 might prove beneficial, but this course is designed to teach participants with no previous conformity assessment experience.

Course Objectives

After successful completion of the course, the participant will be able to:

  1. Describe the process-based approach of the Standard;
  2. Explain new concepts in 17025:2017 such as:
    • Continual Improvement (using PDCA and KPIs);
    • Verification and Validation;
    • Decision Rules;
    • Principles of Impartiality; and
    • Risk-Based Thinking
  3. Analyze scenarios to identify non-conformities, risks, and opportunities related to the new requirements in the standard;
  4. Analyze sample calibration records to demonstrate metrological traceability; and
  5. List the areas where Documents and Records are required under the new Standard;
  6. IACET 1.4 CEUs awarded


  1. Course Introduction
  2. Registration vs. Accreditation vs. Certification
  3. Mutual Recognition Arrangements
  4. Requirements from the ISO/IEC 17025:2017 Standard:
    • New Definitions and Concepts
    • Impartiality and Confidentiality
    • Organizational and Management Structure
    • Personnel and Measurement Resources (competence, facilities, and equipment)
    • Laboratory Processes using the PDCA model (customer work requests through to final report/certificate delivery)
    • Management System (document and record control, internal audits and management reviews, and handling and prevention of non-conforming work events)
  5. Advertising accreditation status and Reporting accredited results
  6. Traceability requirements for measurement equipment
  7. Participation in proficiency testing


Learning is optimized through the use of course materials presented using a combination of interactive discussions and lectures, supplemented with individual and group exercises and role-playing scenarios. A student journal is provided to complete exercises, take notes, and document ideas the student can implement in the laboratory.