ISO/IEC 17025:2017 – The New Standard for Laboratory Competence

  • Delivery Option: Public & On-Site
  • Subject Category: Technical
  • Cost: $945
  • Number of Days: 2 days

Course Summary

This course is a comprehensive review of the philosophies and requirements of this international standard.  The participant will gain an understanding of conformity assessment using the risks and opportunities-based approach.

Reference: ISO/IEC 17025:2017 General Requirements for the Competence of Testing and Calibration Laboratories

Target Audience

This course is intended for laboratory personnel responsible for the daily implementation of an ISO/IEC 17025 conformant management system.


None Required. Familiarity with ISO/IEC 17025:2005 might prove beneficial, but this course is designed to teach participants with no previous conformity assessment experience.

Course Objectives

After successful completion of the course, the participant will be able to:

  1. Describe the process-based approach of the Standard;
  2. Explain new concepts such as:
    • PDCA process with Risk/Opportunities Identification and Mitigation;
    • Verification and Validation;
    • Decision Rules; and
    • Principles of Impartiality;
  3. Identify areas of Risk as well as Opportunities for Improvement;
  4. List the areas where Procedures and Records are required under the new Standard; and
  5. Implement actionable clauses
  6. IACET 1.6 CEUs awarded


  1. Course Introduction
  2. Registration vs. Accreditation vs. Certification
  3. Mutual Recognition Arrangements
  4. Requirements from the ISO/IEC 17025:2017 Standard:
    • New Definitions and Concepts
    • Impartiality and Confidentiality
    • Organizational and Management Structure
    • Personnel and Measurement Resources (competence, facilities, and equipment)
    • Laboratory Processes using the PDCA model (customer work requests through to final report/certificate delivery)
    • Management System (document and record control, internal audits and management reviews, and handling and prevention of non-conforming work events)
  5. Advertising accreditation status and Reporting accredited results
  6. Traceability requirements for measurement equipment
  7. Participation in proficiency testing