ISO 9000 Internal Auditing (Self-Directed Learning)

  • Delivery Option: Self-Directed
  • Subject Category: Auditing
  • Number of Days: 12-15 hours

Course Summary

This program is designed specifically for individuals who will be auditing to determine compliance to the requirements of a quality management system such as ISO 9000. However, the skills are valuable in any work environment and in any industry where audits are performed, whether they are for safety, financial, environmental, or other reasons.

Target Audience

Any employee who will conduct an internal audit or participate as a team member, or any individual who simply wishes to learn more about internal auditing.

Course Objectives

  • Planning an Internal Audit
  • Checklists
  • Opening Meeting
  • Conducting Interviews
  • Verifying Information
  • Responding to Auditee”s Reactions
  • Writing a Nonconformity Statement
  • Reporting Audit Results
  • Closing Meeting
  • Closing Out an Audit


Unit 1: Overview of Internal Auditing
  • Definitions of quality
  • Quality assurance
  • Overview of ISO 9001
  • Quality system audits
  • The internal audit process
  • The internal auditor


Unit 2: Planning Internal Audits
  • Elements of an audit plan
  • Checklists


Unit 3: Conducting Internal Audits
  • The opening meeting
  • Starting the audit
  • Interviewing and making observations
  • Verifying information
  • Taking notes
  • Responding to auditees” reactions


Unit 4: Audit Reporting and Follow-Up
  • Nonconformities
  • Writing a nonconformity statement
  • Creating a summary statement
  • The closing meeting
  • Recording and reporting audit results
  • Closing out an audit


What’s Included?
2 DVDs
1 Instructor’s Guide
1 PowerPoint Presentation
1 Participant”s Guide
1 Management Manual